Analysis of Clinical Incidents
COVID-19 update: New online courses will be available shortly.
This course is run over two days and is suitable for clinical or non-clinical staff involved in incident investigation. Topics covered in this course include:
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Introduction to Human Factors/Ergonomics
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Human Factors models (looking at models to frame investigations)
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Case Study on real incident analysed in real time
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How Human Factors links with patient safety and incident investigation
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Human Factors methods/tools for investigation
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Involving patients, relatives and carers
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Report writing
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Making recommendations
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Designing solutions and implementing change
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Specific tools (e.g. Fishbone)
If you are interested in applying for this course please register your name with us here.