Analysis of Clinical Incidents  

This course is run over two days and is suitable for clinical or non-clinical staff involved in incident investigation. Topics covered in this course include:

 

• Introduction to Human Factors/Ergonomics

• Human Factors models (looking at models to frame investigations)

• Case Study on real incident analysed in real time

• How Human Factors links with patient safety and incident investigation

• Human Factors methods/tools for investigation

• Involving patients, relatives and carers

• Report writing 

• Making recommendations

• Designing solutions and implementing change

• Specific tools (e.g. Fishbone)

 

If you are interested in applying for this course please register your name with us here.